Please review the information below, as your question or concern may be quickly answered. If you do need to contact us, please know that we will make every effort to minimize your wait. Our customer service department is open Monday-Friday, 9AM - 5PM, EST.

The George W. Bush Online Store is committed to offering you the finest in customer service. If you have any questions that are not addressed below, please contact us at: customerservice@georgewbushstore.com or call 877-623-8721.

*Proprietary marks: Logos displayed on this site are owned & copyrighted by Spalding Group and will be protected consistent with those rights.

Shipping Policies

You can expect delivery, via UPS or USPS Ground service within 7-9 business days from the day you placed your order (West Coast orders and those to Alaska and Hawaii may take slightly longer). Shipping rates vary based on the weight and ship-to address of your order. If you wish to expedite an order, you must call 877-623-8721.

Is my order secure?

Yes. Your order is encrypted via 128 bit SSL. You can verify this by the "closed lock" icon on your browser when you reach the credit card information section in the checkout process.

Can I mail you an order?

To send us your order via mail, print a copy of your online shopping cart page, (the page displayed after you have entered your address information online and chosen "continue." This page will show your shipping amount which should be added to the total cost of your selected items). Note: Order confirmation and shipment confirmation can only be sent if you provide us a valid email address. Please enclose a printed copy of your order with a money order or check (no cash, please) payable to:

Spalding Group
Attn: George W. Bush Store
2306 Frankfort Ave.
Louisville, KY 40206

Do I receive an order confirmation?

Once your online order has been submitted, you will receive a confirmation of your order via email. Please keep this confirmation for future reference if necessary. Order confirmation can only be sent if you have provided us a valid email address.

Can you ship to Post Office boxes and APO/FPO addresses?

Yes. We can use USPS delivery options to deliver to these addresses.

Can I place an order to ship to Alaska, Hawaii, or outside the U.S.?

Yes, orders to Alaska and Hawaii can be placed online. If you need to ship an order to an address outside the US, please contact our Customer Service Department for assistance, 877-623-8721. You can also email us at customerservice@georgewbushstore.com.

How do I return or exchange an item?

Please complete the "Return/Exchange" form located on the back of your order’s packing slip. Return the completed form and the appropriate items to us via a carrier that can track the returned package.